Thanks Ford

[barnart]

I took my XR6 ute into the local Ford dealer today it's done 10,000 k and I told the guy it has a knock in the engine, by 2pm today they called me saying needs a brand new motor as No8 big bearing has gone. They have ordered a complete new engine from Ford and even offered me a loan car. Not bad as its only a going to the tip and picking up garden supplies car. I didn't need the loan car.

Its a pitty Holden can't fix all the problems with my Maloo like Ford.

No ABS
No traction control
AC faulty
Cruize not working
Crap sound system
Miss aligned body panels
Hand brake faulty
Reverse lights staying on
Paint issues
and so on

[gab73]

You have had these problems since new with the Maloo haven't you??

[barnart]

You have had these problems since new with the Maloo haven't you??

AND DON"T BUY A HOLDEN FROM BARRY BOURKE BERWICK
THEY SELL THE CAR AND WALK AWAY. THE SALES MANAGER STATED LAST WEEK THEY HAVE DONE ALL THEY CAN DO.

[UNDFTD]

good to hear your Ford dealer is honest and looked after you, something you dont hear enough of

i must agree with you on your points about the HSV, i have worked on afew VE HSV's and i wasnt impressed

dont get me wrong, they are a great looking car, but for what they are worth they have far too many problems for a top of the range Aussie car.

[bjsti7]

I took my XR6 ute into the local Ford dealer today it's done 10,000 k and I told the guy it has a knock in the engine, by 2pm today they called me saying needs a brand new motor as No8 big bearing has gone. They have ordered a complete new engine from Ford and even offered me a loan car. Not bad as its only a going to the tip and picking up garden supplies car. I didn't need the loan car.

Its a pitty Holden can't fix all the problems with my Maloo like Ford.

No ABS
No traction control
AC faulty
Cruize not working
Crap sound system
Miss aligned body panels
Hand brake faulty
Reverse lights staying on
Paint issues
and so on
don't you mean number 6 bearing? last I checked they don't have 8

[barnart]

don't you mean number 6 bearing? last I checked they don't have 8

sorry No 6

[barnart]

MY Maloo is a http://i182.photobucket.com/albums/x113/barnart/th umbnail.jpg?t=1262686002

[minh427]

What happened now Barnart?

[gab73]

AND DON"T BUY A HOLDEN FROM BARRY BOURKE BERWICK
THEY SELL THE CAR AND WALK AWAY. THE SALES MANAGER STATED LAST WEEK THEY HAVE DONE ALL THEY CAN DO.
Go and see your solicitor.

[wazza002]

MY Maloo is a http://i182.photobucket.com/albums/x113/barnart/th umbnail.jpg?t=1262686002


You have NICE Lemons down your way Scott :D, But sorry your having so much problems with the ute Mate :(

[singer]

I took my XR6 ute into the local Ford dealer today it's done 10,000 k and I told the guy it has a knock in the engine, by 2pm today they called me saying needs a brand new motor as No8 big bearing has gone. They have ordered a complete new engine from Ford and even offered me a loan car. Not bad as its only a going to the tip and picking up garden supplies car. I didn't need the loan car.

Its a pitty Holden can't fix all the problems with my Maloo like Ford.

No ABS
No traction control
AC faulty
Cruize not working
Crap sound system
Miss aligned body panels
Hand brake faulty
Reverse lights staying on
Paint issues
and so on


Scott,

Ring Holden Direct. Tell their Public Relations People of your problems with both the Car & the Dealer.

Also tell them that you have spent big $$$ on a Vehicle which is not fit for purpose & never has been since day 1. Therefore you require your $$$ returned (as Set out in Commonwealth legislation) then add, plus interest, plus $$$ for your inconvenience & time lost due to not haveing a Vehicle.

Failing that you will have ACA/TT etc on their DoorStep to watch you Pour Petrol over their Crap & watch it Burn in Protest.

This worked for a friend of mine

[UNDFTD]

ring channel 9's A Current Affair, they'll be all over em like a cheap suit.

[UNDFTD]

better yet..... fill the cabin with lemons and put signage all over the car stating what a lemon it is, then lock it up outside the dealer for afew days and let the public know what a joke they are. they'll be spewing:p:D

[Oh Five]

I saw something like that on ACA once i think D, worked a treat.

[UNDFTD]

I saw something like that on ACA once i think D, worked a treat.

you sure did, a guy bought a new BMW 3 series convertable that was a lemon.....funny thing about that dealership is that they were my old employer. sucked in!:p:D

[Maximus]

MY Maloo is a http://i182.photobucket.com/albums/x113/barnart/th umbnail.jpg?t=1262686002

I am a ford man through & through........
Here is a mate of mines car running 390rwkw.
http://farm3.static.flickr.com/2562/4221764665_6f1 c9a19df_b.jpg
Probably spent less than you did in total and the only problem he has is buying new rear tyres for those 20's too soon.

[UNDFTD]

I am a ford man through & through........
Here is a mate of mines car running 390rwkw.
http://farm3.static.flickr.com/2562/4221764665_6f1 c9a19df_b.jpg
Probably spent less than you did in total and the only problem he has is buying new rear tyres for those 20's too soon.

Nice! that is one sweet ute, tell me Maximus, is your mate's Tornado for sale?:rolleyes: i am looking to buy one of these mid year...i need a new work car and this paticular F6 is UNDFTD's style, black, black and more black;)

[minh427]

Getting rid of the M3 already?? lol

[My Element]

AND DON"T BUY A HOLDEN FROM BARRY BOURKE BERWICK
THEY SELL THE CAR AND WALK AWAY. THE SALES MANAGER STATED LAST WEEK THEY HAVE DONE ALL THEY CAN DO.

Take it to a different Dealer, I have done that before when i got fed up with the one i bought it off. If its still under warranty, which it is, take it somewhere else

[sleepy]

The sooner australia introduces lemon laws (if a car has 2 many problems or downtime from new) the better it will be for the consumer the manufacturers will have to lift their game. I think even the americans have something like this.

[barnart]

It funny how dealers find out about our posts on this site, gee the phone has been running hot today with offers to fix all of the problems.

[UNDFTD]

Getting rid of the M3 already?? lol

no Minh:rolleyes: i just registered it 2 weeks ago, i just need a ute for work, I'll sell the M3 when i can afford to upgrade to a E60 M5....which will be in 20NEVER:p

[Maximus]

Thats not for sale but this one is.

http://cgi.ebay.com.au/2005-Ford-Falcon-BA-Mk2-XR6-Turbo-Ute-329RWKW_W0QQitemZ220527151027QQcmdZViewItemQQptZAU _Cars?hash=item33587147b3

This guy bought it off a different freind (Nizpro Forums) and now has money troubles.
He paid $26500 for it IIRC and is now asking $28500 6 months later. WTF?

It was a great car before he sold it so if the guy didn't thrash it, it would be a great buy for about $24K.

Here is a video of the first ute I took on Monday

I dont think we can attach YOUTUBE vids anymore but put 39qMkytF8-g
in the search on youtube and it should come up.

[UNDFTD]

Thats not for sale but this one is.

http://cgi.ebay.com.au/2005-Ford-Falcon-BA-Mk2-XR6-Turbo-Ute-329RWKW_W0QQitemZ220527151027QQcmdZViewItemQQptZAU _Cars?hash=item33587147b3

This guy bought it off a different freind (Nizpro Forums) and now has money troubles.
He paid $26500 for it IIRC and is now asking $28500 6 months later. WTF?

It was a great car before he sold it so if the guy didn't thrash it, it would be a great buy for about $24K.

Here is a video of the first ute I took on Monday

I dont think we can attach YOUTUBE vids anymore but put 39qMkytF8-g
in the search on youtube and it should come up.

nice! with mods like that, im sure its copped abit of a beating:rolleyes: the wheels are abit too japanese for my liking better suited to a Silvia imo. i have been searching for a smashed one for a while but having no luck finding one with rear end damage (have a spare tub at work)

[brchi17]

It funny how dealers find out about our posts on this site, gee the phone has been running hot today with offers to fix all of the problems.

so are you there yet....is the Green Gremlin all sorted out now?

[HQGTS74]

Suprised to hear your Maloo has so many problems Barnart. Maybe some HSVs are lemons, but over the past 4 years we haven't had any problems with our SSV.

Well there was this one time:D:D
(Can't remember what the problem was, but the SS was losing almost all its power, sometimes all of a sudden when on the road, and it would take about 6 minutes not seconds to get to 100kph..no joke)

Chris

[smokey_dj]

maybe it had a walky stuck in the engine bay :p

[HQGTS74]

maybe it had a walky stuck in the engine bay :p

Don't you start "goose":p

[Leigh]

AND DON"T BUY A HOLDEN FROM BARRY BOURKE BERWICK
THEY SELL THE CAR AND WALK AWAY. THE SALES MANAGER STATED LAST WEEK THEY HAVE DONE ALL THEY CAN DO.

Mother in law has always dealt with them, they never fixed the electrical fault in her Magna, likewise a deflating tyre on the Magna that was paid for to be repaired during a service, but kept on deflating, and her VS Commodore has leaked power steering fluid since new, to the point now that the car has no power steering...before the warranty ran out it was a "standard" problem, since the warranty has run out the power steering can be fixed for a fee...

BARRY BOURKE are the most pathetic car dealership in Australia and I'd urge everybody to stear clear!

Don't hold your breath Barnart, they couldn't fix anything at that joint!

[Kashmir]

maybe it had a walky stuck in the engine bay :p

:D:D:D

[stevanford]

DON"T BUY A HOLDEN.

Too true. :D

[Richard Poole]

I had a Ford that had an insatiable appetite for CD's and a Ford dealer that basically called me a liar to my face so it goes both ways.

My SS-V has been relatively trouble free. Had creaking front suspension which has been fixed (twice) by the dealer with no troubles. That's the only problem I have had with maintanence and dealer dealings.

[supa-roo]

A bloke I know had his 4x4 ute serviced by a dealership up here when he and questioned why they replaced the sparkplugs and he wasn't going to pay for them, they recon it's part of a standard service to have them replaced so you have to pay for them, so he calmly :mad: ask where the hell on a diesel did you use these sparkplugs.

[david5]

A lady in Tamworth left her car at the local Ford dealer & told them she was going shopping & would pay for the service when she returned. An hour later she came back, was presented with the bill & all the old parts replaced in the service. She returned to the car where her husband was still waiting & he asked when they were coming to take the car.

The service manager & two mechanics no longer work there.

[steelo]

I delivered my at the time new subaru L series for its first service at my local holden/subaru dealer(some years ago now).When i went to pick it up the service advisor advised me they took the liberty of putting fortron power steering conditioner in the power steering and conditioner in the oil.Two points here,why would a car that has done only 10,000klms need any oil conditioner second point,my car did not have power steering.I then had an uphill battle trying to convince him of that.I have been sworn off dealers ever since.(footnote)I ended up owning that car for 14 years,when i finally sold it it had over 400,000 thou on the clock,it was pretty tired,but try and do that with a commodore or falcon.unlikeley.

[david5]

My XD has 330,000 km & the heads never been off it. All original pumps. Rattles a bit whn it's cold, but I can forgive it that.

[edy]

I had an issue with Ford when I got my FPV BF Mk 2 GT 3 years ago.

When I bought it, the damn thing never drove straight. Went to the dealer many times (Byran Byrt Ford) and they stuffed me around. They even took it to an external suspension place that said it needed a castor camber kit. But FPV Hotline/Ford said that some adjustments to the wheel alignment would fix it. It didnt.

End result - I got sick of those turkeys,and paid for a castor/camber kit at the suspension mob. End result - $1000 that I had to pay.

In the end, I got so sick of Ford that I have NEVER taken it to a Ford service dealer to get the car done.

Instead, I took it to an after market modification place that did the logbook service.

That place end up putting on

1. SS inductions vortex throttle body
2. SS inductions growler
3. Herrod Motorsport Quad Exhaust
4. CAPA flash tune.

Next week I have arranged for Herrod Motorsport Extractors and Hi-Flow Cats to be put on. Hopefully I will get more V8 rumble...

Next on the hitlist - SUPERCHARGING....

[kts350]

I will never take my car to the dealer, I took it once to get something looked at under waranty and they told me one of the pullies needs replacing which of course was not covered so it was going to cost me $300.. Took my car down to the mechanic that worked on my old car and he took a look and said what pully.. 3 years later the pully is still hasnt needed replacing..
Also took my old VS down to heartland holden in parramatta a few years ago for a service they told me when I picked the car up I needed all rotors and pads changed and they would do it for this price, I turned to the service manager and said well that's just as well I had new rotors and pads put in last week..

[Holdennumber1]

Just thought I'd say. My dad bought his VY virtually brand new from a friend who'd had it for a month or so before new. Since then, it has never had to have any problems that need fixing, its never been back to a Holden dealer and has been trouble free except for very recently (Trans has a few problems and he replaced a cracked radiator). Oh, and a year or so ago, the air con stopped working while driving up a hill.
But VY's are fairly old now and its done nearly 200,000 km's with lots of 1000+ km Adelaide to Bathurst runs and its still a great car.

[GLENN L]

I had an issue with Ford when I got my FPV BF Mk 2 GT 3 years ago.

When I bought it, the damn thing never drove straight. Went to the dealer many times (Byran Byrt Ford) and they stuffed me around. They even took it to an external suspension place that said it needed a castor camber kit. But FPV Hotline/Ford said that some adjustments to the wheel alignment would fix it. It didnt.

End result - I got sick of those turkeys,and paid for a castor/camber kit at the suspension mob. End result - $1000 that I had to pay.

In the end, I got so sick of Ford that I have NEVER taken it to a Ford service dealer to get the car done.

Instead, I took it to an after market modification place that did the logbook service.

That place end up putting on

1. SS inductions vortex throttle body
2. SS inductions growler
3. Herrod Motorsport Quad Exhaust
4. CAPA flash tune.

Next week I have arranged for Herrod Motorsport Extractors and Hi-Flow Cats to be put on. Hopefully I will get more V8 rumble...

Next on the hitlist - SUPERCHARGING....
edy, what was included in the $1000.00 that the suspension place did for you?

[edy]

edy, what was included in the $1000.00 that the suspension place did for you?

Total invoice from Fulcrum suspension was $969. This comprised of Inner control arms, blue bushes, labour and some gold coloured metal struts. (Castor/Camber kit).

After they did the job, the car drove straight and when you braked hard, it didnt dive bomb as much. I think the bushes stiffed up the front end!

[GLENN L]

Total invoice from Fulcrum suspension was $969. This comprised of Inner control arms, blue bushes, labour and some gold coloured metal struts. (Castor/Camber kit).

After they did the job, the car drove straight and when you braked hard, it didnt dive bomb as much. I think the bushes stiffed up the front end!
ok, thats all right, i thought you paid $1000.00 for a camber/caster kit and alignment, i was thinking thats dear. yeah the bushes in the front are hydrolic filled bushes not solid rubber bushes like they use to use which alows a lot of movement when cornering and braking.

[Footy]

A mate of mine purchased a new ford(Ranger I think)has had a clutch shudder like you wouldn't believe,the experts at ford have not been able to figure out why,so at the moment they are blaming the tow bar (he pulls a mini excavator every day),They are saying that ford are not responsible for the bar as they did not fit it,even though they are the ones that out sourced it,an independent engineer designed and made up a new one,at my mates cost,Problem fixed? No...You have to keep checking to see if you have left the gearbox behind,,Back to the dealer again..

[spolyhronidis]

most of the mechanics in dealerships are apprentises who know nothing about cars. that's why you should all stay away from dealership service centers. they charge a premium for work that either doesn't get done, or is done badly.

[pitcrew]

My neighbour has a Ford Territory or what ever they call em.
Basic service turned into $1900, bushes or something in the rear end needed replacing. After doing about 100km he noticed some knocking from the rear end, took it back to Ford. Six mechanics got under it all with sockets, spanners and after some banging and bashing some twit came back and said there was a rock caught in the suspension. The moron's forgot to do the suspension components up.
Anyway he's off to Fair trading.
Cheers

[Kashmir]

most of the mechanics in dealerships are apprentises who know nothing about cars. that's why you should all stay away from dealership service centers. they charge a premium for work that either doesn't get done, or is done badly.

Yep thats true, I'm an apprentice mechanic myself who works in a small workshop and have some apprentices in my TAFE class who work in dealership's, some of them......well I don't even wanna go there, I've already seen a fair share of "dealership specials" come into work!

[GLENN L]

took my ve to a holden dealer to get a new flip key recoded, as im driving back to work noticed the traction control light was on and couldnt turn it off by the switch. went back and told them they said bring it back first thing tomorrow and we will fix it in 1/2 hour. car ended up staying all day they couldnt fix it so they reflashed the computer and put 2 dents in the drivers door, now it uses more fuel, told them and they told me they that when they reflashed the computer they put a 2009 program in it and it should use more fuel which i think is BS, and they said the dents were there already there when i droped the car off. apart from when i bought the car off them it the first and last time i will go there.

[Maq]

My mate took his girls brand new little beast for its first service and paid a furtune for them not to even change the oil. He will now service it himself and get his mate to stamp the book.

[vr-x3500]

A mate of mine purchased a new ford(Ranger I think)has had a clutch shudder like you wouldn't believe,the experts at ford have not been able to figure out why,so at the moment they are blaming the tow bar (he pulls a mini excavator every day),They are saying that ford are not responsible for the bar as they did not fit it,even though they are the ones that out sourced it,an independent engineer designed and made up a new one,at my mates cost,Problem fixed? No...You have to keep checking to see if you have left the gearbox behind,,Back to the dealer again..

Rangers and probably BT-50's as well as D40 Navara's are notorious for weak clutches, a mates D40 has done 30,000 km's and has a new clutch already. They have whats called a dual mass flywheel, which creates problems with the clutches. I also found the servicing costs of the Ranger to be astronomical, $800 every 20,000 km's according to Metro Ford.

I also have had problems with dealerships namely Zupps. The dealer where I bought my Magna took 18 months to replace the drivers seat fabric. They also replaced a rear engine mount which wasn't cracked but apparently once the part is ordered and invoiced it must be fitted :rolleyes:

[Andrew]

I don't think I've heard a good story about dealers and their servicing (except the first post of this thread). I've also heard about apprentices and their work on cars at various dealers (from a reputable and trustworthy source - someone that actually worked for the dealer), to the point that it has cured me of ever thinking of dealer servicing should I buy a new car in the future.

A good friend bought a brand new BA RTV V8 and got a lemon. The engine caused him nothing but problems and it took so many repeat trips to the dealer under warranty for repairs that eventually they orderd and fitted a brand new engine. The Ford dealer kept trying to fob him off by claiming there weren't problems and he sought advice from Consumer Affairs. He loved the car (when it worked) but it was too much hassle and I think that experience warned him off buying Australian cars (he also worked for a dealer and saw some of the things that went on there too).

It's sad because you pay big $$$ for a new car and have a reasonable expectation that you will be looked after should anything go wrong with your car. Maybe that's being optimistic?

Haven't there been examples of people seeing their own cars being caned by mechanics after they dropped them off for servicing?

(Whoops, this thread has quickly turned into a dealer-bashing thread).

[edy]

(Whoops, this thread has quickly turned into a dealer-bashing thread).

Even more distressing to me was that during the 1st Ford free service - those morons took the 19" rims off my GT and they scratched my BREMBO brakes!!!!

They said the scratches were already on there....

To think the 'FPV" technicians are different.... No way!!!

[lukey73]

Having worked in various dealerships you here all the horror stories but also some of the good ones.

EVERY manufacturer builds a lemon car, it really comes back to the dealer / manufacturer as to how it is dealt with. There are some dealers that are great with warranty stuff and others that are not.

I use my local Holden for servicing my Clubby, i used to work there and still know alot of the guys there. Havent had any issues with them at all, they are pretty straight with what needs to be done and the cost involved.

I had a problem with my clutch that they tried to fix, got charged for it, turned out to be a slave cylinder which need to be replaced. So gearbox out ( dumb design but anyway ) and all fixed, i asked about the payment that hadnt fixed the problem and it was taken off the repair bill.

[spolyhronidis]

Haven't there been examples of people seeing their own cars being caned by mechanics after they dropped them off for servicing?

.
you mean like the guy in WA who had his Gallardo impounded because the mechanic was caught speeding in it?